Terms of Service
Last updated: June 30, 2026
These Terms of Service govern your access to and use of Prime Intelligence CRM, including our website, software, automation tools, onboarding services, workflows, forms, calendars, communications, and related services.
1. Acceptance of Terms
By accessing or using Prime Intelligence CRM, you agree to be bound by these Terms. If you are using the service on behalf of a company or organization, you confirm that you have authority to bind that entity to these Terms.
2. Services Provided
Prime Intelligence CRM provides customer relationship management, lead capture, automation, marketing workflow, communication, and onboarding support services. Specific features may vary depending on your package, configuration, integrations, and third-party platform availability.
3. User Responsibilities
- You agree to provide accurate information.
- You are responsible for your own contacts, campaigns, messages, content, and business use of the platform.
- You agree not to use the service for unlawful, abusive, deceptive, spam, or unauthorized marketing activity.
4. SMS, Email, and Marketing Compliance
You are responsible for obtaining proper consent before sending SMS, email, or marketing communications. You agree to comply with applicable laws and platform rules, including A2P 10DLC, TCPA, CAN-SPAM, carrier rules, and opt-out requirements.
5. Payments and Subscriptions
Fees, billing cycles, setup costs, and subscription terms are based on the plan or agreement selected. Unless otherwise stated in writing, payments are non-refundable once setup, onboarding, custom build work, or service access has begun.
6. Intellectual Property
The Prime Intelligence CRM website, branding, design, templates, workflows, written content, and service materials are owned by Juwan Davis Photography LLC or its licensors and are protected by applicable intellectual property laws.
7. Third-Party Services
Prime Intelligence CRM may rely on third-party tools, including CRM platforms, messaging providers, payment processors, calendar systems, social platforms, and automation services. We are not responsible for outages, policy changes, pricing changes, or limitations caused by third-party providers.
8. No Guarantee of Results
We may help improve lead capture, follow-up, workflow structure, and marketing systems, but we do not guarantee sales, leads, revenue, rankings, approvals, deliverability, or business outcomes.
9. Limitation of Liability
To the fullest extent permitted by law, Prime Intelligence CRM and Juwan Davis Photography LLC are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost leads, lost data, or business interruption.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of the service after updates means you accept the revised Terms.